Studio Policy

Lessons

  1. Registration and Enrolment:

  • A one-time, non-refundable registration fee of SGD 30 is required for all new students.

  • To inquire about lesson rates, please WhatsApp us at +65 82824556.

  • All tuition fees are due prior to the start of each term and must be paid in full. A pro-rated fee will be applied for new students starting mid-term.

    2. Tuition Fees and Payment:

  • 5-Week Months: In months that include a fifth lesson week, the monthly fee will be adjusted accordingly to reflect the extra lesson.

  • Lesson fees may be revised periodically, with prior notice given to students.

  • Music books and other materials will be provided as needed and added to your invoice.


  • 3. Security Deposit & Termination of Lessons:

  • A security deposit fee of SGD 80 is required for new students in regular lessons.

  • A month’s (30-day) notice is required to withdraw from any course. No notice = one month’s fees charged (you can continue lessons during this period).

  • Deposit refunded after the notice period may be used offset the fees for the final month. Remaining fees for forfeited lessons are non-refundable.

  • Withdrawal without 4 lessons' notice results in deposit forfeiture.

  • Absence of 2 weeks or more without notice is considered a withdrawal, and the deposit will be forfeited.

    4. Lesson Schedule:

  • Lesson times will be scheduled in advance and remain consistent each week unless otherwise arranged.

  • Lessons sessions are conducted in 30, 45, or 60 minute sessions.

  • Students should arrive on time for their lessons. Late arrivals may result in a shortened lesson to avoid inconvenience to other students.

    5. Student Absence Policy:

  • A minimum 24-hour notice is required for cancellations. Failure to provide notice will result in automatic forfeiture of the lesson unless accompanied by an appropriate medical certificate.

    6. Make-Up Lessons:

  • Group classes are not eligible for make-ups.

  • Missed make-up lessons will be forfeited and will not be rescheduled.

    7. Refund Policy:

  • All payments, including registration, instruments, lessons, and books, are non-refundable under any circumstances.

  • This policy applies even in cases of teacher change during the term. We will make every effort to accommodate the transition but will not issue refunds.

    8. Punctuality and Conduct:

  • Students are expected to maintain punctuality for lessons, and instructors will also adhere to this. In case of instructor delay, the missed time will be made up.

  • Disruptive behaviour or repeated failure to adhere to studio policies may lead to the termination of lessons.

  • Students should treat the studio’s facilities and equipment with care. Any damage due to negligence will be the responsibility of the student or their guardian.

    9. Personal Data Protection (PDPA):

  • Upon enrolment, you consent to the collection, use, and disclosure of your personal data for administrative purposes, including lesson scheduling, fee notifications, and event organisation. Photos and videos taken during lessons may be used for marketing purposes across various platforms, including social media, websites, and brochures.

Workshops & Courses:

1. Registration and Enrolment:

  • Participants must register for the workshop(s) in advance through our website or by contacting the studio directly.

  • Registration may close 48 hours prior to the workshop start time to allow for adequate preparation.

2. Tuition Fees and Payment:

  • Workshop fees must be paid in full at the time of registration to secure a spot.

  • All payments, including registration, instruments, lessons, and books, are non-refundable under any circumstances.

  • Refunds will only be issued if the workshop is cancelled by the studio. No refunds for participant cancellations.

3. Attendance:

  • Participants are expected to arrive at least 15 minutes prior to the start of the workshop to prepare.

  • Late arrivals may disrupt the flow of the workshop and may not be permitted to participate.

  • If a participant is unable to attend a workshop, they should inform the studio as soon as possible.

4. Performance Guidelines:

  • Each participant will have a designated performance time during the workshop.

  • Performances should be prepared in advance and adhere to the agreed-upon time limit.

  • Participants are encouraged to perform pieces from various styles and periods.

5. Feedback:

  • Constructive feedback will be provided by the instructor and fellow participants following each performance.

  • Participants are expected to engage in respectful and supportive critique sessions.

  • Feedback should focus on both technical aspects and expressive interpretation.

6. Practice Rooms and Equipment:

  • Practice rooms equipped with pianos may be available for participants to warm up before the workshop.

  • Participants should respect the studio's equipment and facilities.

7. Health and Safety:

  • Participants should inform the studio of any health conditions or injuries that may affect their participation in the workshop.

8. Photography and Recording:

  • Photography and recording during performances may be permitted with prior approval from the studio and the instructor.

  • Participants should respect the privacy of others and seek permission before photographing or recording them.

9. Contact Information:

  • For any inquiries or concerns regarding the piano performance workshop, participants can contact the studio at +65 82824556.

Piano Studio Rental

1. Booking Process:

  • Studio rental bookings must be made in advance by contacting the studio directly.

  • Rental availability is subject to the studio's schedule and may vary depending on existing bookings and events.

2. Rental Rates and Fees:

  • Rental rates are charged on an hourly basis and vary depending on the duration of the rental and the studio's facilities.

  • Payment is due in full at the time of booking to secure the rental slot.

3. Cancellation and Refunds:

  • No refunds for bookings, however, you have the option to reschedule the booking to another day.

4. Studio Access and Hours:

  • Access to the studio will be provided during the agreed-upon rental period only.

  • Rental hours must be strictly observed, and the studio must be vacated promptly at the end of the rental period.

  • Late arrivals may not be accommodated and will not result in an extension of the rental period.

5. Equipment and Facilities:

  • The rental fee includes access to the studio's facilities and equipment as agreed upon at the time of booking.

  • Renters are responsible for any damage caused to studio equipment or facilities during the rental period.

  • Equipment should be used in accordance with the manufacturer's instructions and studio guidelines.

6. Noise and Disturbance:

  • Renters are expected to maintain a reasonable noise level during their rental period to avoid disturbing neighbouring tenants or residents.

  • Amplified music or instruments may be subject to volume restrictions depending on the studio's location and local regulations.

7. Cleanliness and Maintenance:

  • Renters are responsible for leaving the studio in the same condition as they found it, including cleaning up any mess or debris.

  • Any damage or maintenance issues should be reported to studio staff immediately.

  • Any damage to the studio equipment, facilities will incur damage fees.

8. Contact Information:

  • For inquiries, booking requests, or assistance with your rental, please contact the studio at +65 82824556

Terms & Conditions:

  • The studio reserves the right to change course schedules, modify course fees, change teachers, and terminate student lessons within reasonable reasons.

  • The studio reserves all rights to amend any clauses stipulated in this agreement, including but not limited to – addition/removal of any clause, fees adjustments, as it deems fit.